BigGo - Hubungi Kami

＊Types of search queries

＊Merchant's name where the product you purchased

＊Does the order over confirmed/credit time?

Ya Tidak

Please noted: Order information is not a real-time display. The order verification, credit time varies among each merchant. For more details, please visit Cashback Available Merchants.

＊Path to purchase

＊Purchasing process

* It will link to Shopee APP when you click the product of Shopee Mall. For the product of other merchants that will link to the merchant's website, and we are not able to recognize reward if you place an order from other merchant's APP since it is not traceable.

＊Did you click the link and checkout at the same page?

Ya Tidak

* It will embed tracking number when click BigGo's link. If you place an order by opening another page, the order will not be able to track.

＊Did you place more than 2 orders continuously at the same page?

Ya Tidak

* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.

＊Did you exit the website during place an order?

Ya Tidak

* If you close the browser, it may lose the tracking number then could not track the order accordingly.

＊Didn't you perform any action on the website for more than 30 minutes?

Ya Tidak

* After 30 minutes of inactivity, it is not able to track due to cookie expired

Which discount/promo code did you use?

* If the promo code is not provided by BigGo, some merchants will not recognized the order.

Nama narahubung

＊User account

* Please fill in registered Email account of BigGo. Or please fill in login name if you registered BigGo member with Facebook / Google account.

＊Email narahubung

Nomor telepon narahubung

＊Nomor Pesanan

* Please provide and fill in the correct order number per each. If you have multiple orders, kindly add the date before each order.

＊Order Amount

* Please fill in the actual payment

＊Order Date

* Please fill in the earliest order date if you have many orders.

Upload order screenshot (This is required field if you want to inquire the order)

Tidak ada file yang dipilih

Unggah

* Format gambar yang didukung: PNG/ GIF /JPG.We can't track your order if you don't provide order screenshot.

＊Umpan Balik

* Silahkan deskripsikan pendapat atau saran Anda